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How can I place an order on Luxury Home Decor's online store?To place an order on Luxury Home Decor's online store, select the item you wish to purchase and click on the "Buy Now" button. Follow the steps to complete your order, including providing your shipping information and payment details. Once your order is successfully placed, you will receive a confirmation email with all the necessary information about your purchase, including the order details.
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What payment methods do you accept?At Luxury Home Decor, we accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we accept payment through popular digital wallets such as Apple Pay and Google Pay. Rest assured that all payment processing is handled securely by our payment platform Stripe and Wix to protect your sensitive financial information.
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How do I check the status of my order with Luxury Home Decor?Once placed, your order is automatically received by one of our logistics centers which will take care of its execution until its delivery. You will be sent an email with all the tracking info with in 24 to 48 hours of placing the order.
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Can I cancel my order after it has been placed?Yes, you can cancel your order within 4 hours of placing it by sending us an email with your order number. If the order has not yet been shipped, it will be canceled without any charges. However, once the order is shipped, it cannot be canceled. The payment will be refunded to the original payment method or through email transfer. We strive to provide the highest level of customer satisfaction at Luxury Home Decor.
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What are the delivery times for orders placed on Luxury Home Decor?Our delivery times range from 3 to 7 business days, depending on your location and the availability of the items ordered. You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.
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How can I contact Luxury Home Decor for support or inquiries?You can contact us at luxuryhomedecor4you@gmail.com for any support or inquiries. Alternatively, you can use the contact form on our 'Contact Us' page to reach out to us.
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What is Luxury Home Decor's exchange policy?If you receive a defective item, we offer a 7-day exchange policy. You have 7 days from receiving your item to return it for an exchange. The item must be unused, tagged, and in its original packaging, along with a receipt or proof of purchase. Once we receive the defective item, we will send you a new one. For more details, please visit our exchange policy page.
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